Privacy
Privacy Policy
This Privacy Policy explains how Pup Planner collects, uses, stores, and protects personal information across our website, app-connected services, educational resources, and ecommerce experiences.
Overview
How we handle your information
We may collect information you provide directly, such as your name, email address, billing and shipping details, account credentials, order information, and any details you submit through forms, support requests, or purchases. We may also collect technical information such as device data, browser type, IP address, usage activity, and interactions with our website and connected services.
We use this information to operate Pup Planner, fulfill orders, provide customer support, improve platform performance, communicate important service updates, maintain account and order synchronization across our website and mobile ecosystem, and protect against fraud, misuse, or unauthorized access.
We may share information with trusted service providers that support hosting, payments, analytics, communications, shipping, and order management. We do not sell personal information for unrelated third-party marketing. Where required, we may also disclose information to comply with legal obligations, enforce our terms, or protect our rights, users, and business operations.
Your Rights
Access, control, and retention
Depending on your location, you may have rights to request access to, correction of, deletion of, or restriction of certain personal information. You may also opt out of selected communications by using unsubscribe links or contacting us directly.
Data retention
We retain information only for as long as reasonably necessary to provide services, complete transactions, maintain records, resolve disputes, and meet legal or operational obligations.
Security measures
We use reasonable administrative, technical, and organizational safeguards to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Details
Cookies, children, and updates
Our website may use cookies and similar technologies to support core functionality, remember preferences, measure performance, and improve user experience. You can manage certain cookie settings through your browser, though disabling some technologies may affect site functionality.
Pup Planner is intended for adult users and business customers in the canine breeding and pet care space. We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information, please contact us so we can review and address the matter appropriately.
By using our services, you acknowledge that your information may be processed in accordance with this Privacy Policy and our operational requirements.
Pup Planner
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. When updates are made, the revised version will be posted on this page with the latest effective presentation. If you have questions about this Privacy Policy or our data practices, please contact Pup Planner through our contact page.